Skip to content

Decathlon Returns Instructions

DECATHLON RETURN INSTRUCTIONS

 

1.      Visit Your Decathlon Account Portal

2.      Request a Return following the online instructions

3.      Decathlon will E-Mail you a link to Royal Mail returns portal to generate a returns label.  CHECK YOUR EMAIL & JUNK FOLDER

4.      Your 6 Digit Return Order Number to Use is:

5.      Download the Returns Label.  Re-wrap your item carefully and inline with our returns policy and attach the label you have downloaded.

6.      Take the parcel to any Post Office and obtain a receipt as proof of postage

7.      Your return will be processed within 3 days of receipt

Important Information:

·  Items must be returned in their original condition and packaging.

·  Please check our return policy on the portal for eligibility and timeframes.

·  If you have any issues with the returns process, contact Decathlon's Customer Service team for assistance on Facebook Messenger, Whatsapp +447976630897 or Email customer.enquiries@decathlon.com.

https://baselayer.co.uk/pages/decathlon-returns-instructions