If you are placing a new order or need to return an item to us, please be aware that Baselayer™ will be running a skeleton operation from THURSDAY 23rd DECEMBER 2020 to Friday 1st JANUARY 2021 inclusive and returning to full operation as of Monday 4th January 2021. Baselayer™ will respond to e-mails and phone calls during this partial closure period and will process new orders but may not be providing a next day service during this time and it is unlikely that any Exchanges or Refunds will be dealt with until we are fully operational in January.
If you are placing a new order and require the goods urgently, we suggest that you may like to opt out of your purchase at this stage. If not, simply click the < back button on your browser, to return to the Shopping Basket and continue.
If you are returning an item for Exchange or Refund, PLEASE DON'T RUSH! We request that these are not sent back to Baselayer™ until the New Year.
Baselayer™ operates a Fixed Price Tracked Returns system with Royal Mail and you may purchase a Royal Mail Tracked Returns Label by clicking here
Returns Address is:
Returns & Exchanges
11 Derry Downs
Tel: 01689 603675
Thank you and have a great festive holiday