If you are placing a new order or need to return an item to us, please be aware that Baselayer™ will not be running it's operation from the afternoon of FRIDAY 22nd DECEMBER 2023 to Tuesday 2nd JANUARY 2024 inclusive and returning to full operation as of Wednesday 3rd January 2024. Baselayer™ will endeavour to respond to e-mails and phone calls during this partial closure period and will process new orders but may not be providing a next day service during this time and it is unlikely that any Exchanges or Refunds will be dealt with until we are fully operational in January.
If you are placing a new order and require the goods urgently, we suggest that you may like to opt out of your purchase at this stage. If not, simply click the < back button on your browser, to return to the Shopping Basket and continue.
If you are returning an item for Exchange or Refund, PLEASE DON'T RUSH! We request that these are not sent back to Baselayer™ until the New Year.
Baselayer™ operates a Fixed Price Tracked Returns system with Royal Mail and you may purchase a Royal Mail Tracked Returns Label by clicking here
Returns Address is:
Returns & Exchanges
11 Derry Downs
Tel: 01689 603675
Thank you and have a great festive holiday