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Seasonal Operating Times

New Orders & Returns/Exchanges between 22nd December 2017 and 2nd January 2018

If you are placing a new order or need to return an item to us, please be aware that Baselayer™ will be running a skeleton operation from FRIDAY 22nd DECEMBER 2017 to Monday 1st JANUARY 2018 inclusive and returning to full operation as of TUESDAY 2nd January 2018.  Baselayer™ will respond to e-mails and phone calls during this partial closure period and will process new orders but will not be providing a next day service during this time and it is unlikely that any Exchanges or Refunds will be dealt with until we are fully operational in January.

If you are placing a new order and require the goods urgently, we suggest that you may like to opt out of your purchase at this stage.  If not, simply click the < back button on your browser, to return to the Shopping Basket and continue.

If you are returning an item for Exchange or Refund, PLEASE DON'T RUSH!  We request that these are not sent back to Baselayer™ until after the 2nd January 2018.

Baselayer™ operates a Fixed Price Tracked Returns system with Royal Mail and you may purchase a Royal Mail Tracked Returns Label by clicking here

Returns Address is:

Returns & Exchanges
Baselayer Ltd
11 Derry Downs
Orpington
Kent
BR5 4DT

Tel: 01689 603675

E-Mail: [email protected]

Thank you and have a great festive holiday



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