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Christmas Gift Returns Policy


Buying for a Christmas present?  Need to buy well in advance but may need to exchange or refund in the New Year?

We fully appreciate the problem here.  We at Baselayer are here to make this as pain free as possible.

Our standard returns policy is 28 days from the date of invoice.  However, because of the peculiar circumstances surrounding Christmas, we have extended our returns window beyond our standard terms for the festive season.

We will honour any returns for exchange or refunds on purchases made between 1st November and 22nd December 2017 where you may be unable to return the goods to us until after our standard 28 day returns window has expired, as long as the goods are received back to us by no later than 31st January of the following year and in re-stockable condition.  All other terms and conditions apply.

Just check out or Terms and Conditions for some clarification.

We're Here to Help!  Click HERE to go to a Pre Printed Returns Slip you can print off and fill in to ensure your returns don't get mixed up when they arrive here.

Click HERE to purchase a Fixed Price Tracked Returns Label (UK ONLY) for fast, efficient and low cost returns up to 1KG in weight.



Baselayer Ltd

T: 01689 603675
E: [email protected]



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